English Coach: E learning platform developed to learn English language using online methods Duration of the course: The course duration per day is approximately thirty minutes for an individual. Somehow it depends on the learning abilities of the user. Validity of the Course: 90 continuous days, irrespective of lockdown, pandemic and any natural or unnatural occurring abnormalities in the globe across the world. The administrator has the full right to add more days or subtract days from the above mentioned 90 continuous days. Privacy: The personal details of a registered user such as registered mobile number, e mail ID and bank details will not be shared with any authorities unless compelled by the corresponding governments using legal methods. The administrator has the right to use the personal details of the registered users for any kind of marketing, promotion activities. Administrator alone can decide upon the release of these info to any third party or government whenever needed. Besides the aforesaid privacy parameters we make sure that any kind of interaction or communication between users will only be with the prior permission from each users. For full set of terms and conditions for using English Coach app developed by Salmed E learning Pvt Ltd please visit www.englishcoach.app

These Terms of Use (“Terms”) govern your use of our website located at https://englishcoach.app and / or the English Coach mobile application (collectively, the “Platform”) made available by Salmed E learning Pvt Ltd (“English Coach”, “Company”, “we”, “us” and “our”), a private company established under the laws of India having its registered office at TMC 34/349, Puthuvayil House, Near M E C, Karimakkadu, Thrikkakkara P O, Cochin – 21. The terms “you” and “your” refer to the user of the Platform. These Terms are to be read with the English Coach Privacy Policy and our English Coach Cookie Policy on the website www.englishcoach.app . If you do not agree with the terms and conditions of these Terms, please do not use this Platform. Our Services (as we have described below in detail) and these Terms are compliant with the Indian Penal Code, 1860, and Information Technology Act, 2000, including all amendments made to it and rules framed under it. When you create an account on our Platform or use our Platform or any of our Services, you accept and agree to these Terms. However, please note that currently we do not represent that we are compliant with laws of any country apart from the Republic of India. If you wish to use our Services, please ensure that you are permitted to do so, in your jurisdiction. You and we are required to follow certain rules while you use our Platform. We have listed these rules in these Terms. Please read these Terms and all other hyperlinks mentioned here carefully. Do remember that by using our Platform, you agree to these Terms. Also, if you are using these services outside India, please comply with your local laws.

REFUND POLICY & CANCELLATIONS
Team English Coach always values each and every penny of it's customers. That's why we developed a transparent payment policy. Prior to that let's analyze how the payment model of English Coach works. Once the user gets the result of the preliminary tests, the student / user can experience the trial courses. Once the user understand the course details and course content, they can go for the purchase of the course. If the user wishes to purchase the course, they can pay via online or offline as per their position. If any of the users intend to pull out from the course, . Once payment has done, there will not be any refunding under any circumstances.

CHANGES TO TERMS AND SERVICES
Our Platform is dynamic and may change rapidly. As such, we may change the services we provide at our discretion. We may temporarily, or permanently, stop providing Services or any features to you generally. We may remove or add functionalities to our Platform and Services without any notice. However, if we make a change where your consent is required, we will make sure to ask for it. Please be sure to keep visiting this page from time to time to stay updated on our latest changes and developments. Visit this page to see any changes that we may make and services that we may add or modify, from time to time.

Our Platform helps you learn English language, it’s rules including grammar, vocabulary, accent, history of origin and whatever content the administrator added to the platform from time to time. You may use our Services only if you are capable of forming a binding agreement with us and are legally permitted to use our Services. If you are accepting these Terms on behalf of a company or any legal persons, then you represent and warrant that you have the authority to bind such entity to these Terms and effectively “you” and “your” shall refer to the company. Please ensure that you are allowed to use our services under the law.

We have developed a unique platform. Our Services are available exclusively in regional languages. To use our Services, you must register on our Platform by entering your phone number and the One-Time-Password sent by us via SMS to your phone number. When you register with us using the English Coach mobile application, you also allow us to read your mobile device phone book, your SMS inbox, access your mobile gallery, mobile device storage, and mobile device camera. However, we do not read any information stored on your mobile device and computer without your permission. In order to provide Services to you, we need to access your certain features of your mobile device.

To effectively provide and introduce any new Services to you, we collect certain information such as your phone number, your gender and your name from you. We may further request and store additional information. Such information is stored securely on our hosting services and such hosting services, thereby also subject to the terms of these. The English Coach Privacy Policy explains how we collect, use, share and store the information collected. The English Coach Privacy Policy also details your rights under law and how you may control the data you provide us. You provide us with some information about yourself so that we can serve you better. We have described how we store and use this information in the English Coach Privacy Policy. Copyright Copying, selling, distribution, reproduction of this e learning platform and its contents including text, audio, video, images and programming techniques including codes, plug-in is considered as a criminal offense. If a person or a group of persons or registered or non registered legal entity use this e learning platform or use this e learning platform content without the prior written permission from the administrator , then such activities will consider or a criminal offense which will lead to legal procedures and such person or group of persons or registered or non registered entities will have to pay fine decided by administrator from time to time.

Providing a safe Service for a broad community requires that we all do our part. In return for our commitment to provide our Services, we require you to make some commitments to us. Your commitments to us are:
a. No Impersonation or False Information to be Provided.
While you do not have to use your actual name on our Platform, you are required to input your correct phone number and gender to use our Services. You will not falsely represent yourself as another person or representative of another person to use our Services. You will not lie about your details, including your age, for any reason.
b. Device Security
We have implemented measures to ensure that our Platform is secure. However, there is no guarantee that our Platform is immune to hacking and virus attacks. You will ensure that you have requisite anti-malware and antivirus software on your mobile device and computer to ensure its safety. You will not allow any person to use your phone number, and not allow multiple accounts to be linked to your phone number. You will be responsible for all content posted by any account linked to your phone number. Also we request you to secure your password, banking info and all valuable info at your own risk. While we do everything we can to secure your use of our Services, keep in mind that we cannot contemplate all forms of attack on our Platform. You should, as a matter of practice, ensure that your mobile device and computer are not used wrongly or tampered with in any way.
c. Content Removal and Termination
Your usage of our Platform is governed by the English Coach Community Guidelines. If any of our users report your activity to be against the English Coach Community Guidelines, we may remove your account from our Platform. If you wish to appeal any such removal, you may write to us at Grievance@ englishcoach.app We may remove any content that is shared on our Platform if such content is prohibited under the English Coach Community Guidelines.
d. Platform Not to be Used For Anything Unlawful or Illegal
Our Platform is designed to accommodate a multiplicity of languages and a diverse range of contents including text, audio, video, images and any such contacts decided by the administrator from time to time. You shall not, however, use our Platform to share any content which is obscene, pornographic, harmful for minors, discriminatory, spreading hate speech, inciting any form of violence or hatred against any persons, or of seditious in nature, or violates any laws of the Republic of India, or is barred from being shared by any laws of the Republic of India. We reserve the right to remove such content. In addition to the above, please note that we may share your information with appropriate law enforcement authorities if we have good-faith belief that it is reasonably necessary to share your personal data or information in order to comply with any legal obligation or any government request; or to protect the rights or prevent any harm to our property or safety, our customers, or public; or to detect, prevent or otherwise address public safety, fraud, security or technical issues. You understand however, that we cannot be held responsible for any actions done by or to you by a third party or user by way of using our Platform. We have developed a platform for people to come together; please do not share any content which is illegal or causes any harm to the well-being of members of the society or community.
e. Content Rights and Liabilities
The entire user generated contents including audio clips, texts, commerce, videos, images and queries your own. We do not have any ownership over any of the content shared by you and the rights in the content remain only with you. You will not use our Platform to violate or infringe upon our or any third-party’s intellectual property rights. Such content is against English Coach Community Guidelines and may be removed from the Platform. Further, if you use any content developed by us, then we shall continue to own the intellectual property rights in such content. By sharing/posting/uploading content using our Services, you grant us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to host, use, distribute, run, copy, publicly perform or display, translate, sell and create derivative works of your content (consistent with your privacy and application settings). You may delete your content and/or account at any point. You remain solely responsible for the content you post on our Platform. We do not endorse and are not responsible for any content shared or posted on or through our Platform, and for the consequence of such sharing or posting. The presence of our logo or any trademark on any content shared by you does not mean that we have endorsed or sponsored your content. Further, we will not be liable for or responsible for the consequences of any transactions made or entered into by you with other users of the Platform. You will always have ownership and responsibilities for the content you share. We will never claim that we have intellectual property rights over your content, but will have a free of cost, permanent license to use what you share and post on our Platform.
f. Intermediary Status and No Liability
We are an intermediary under the Information Technology Act, 2000 and the Information Technology Act (Intermediary Guidelines) Rules, 2011. We are a platform providing designed contents to learn and practice English language. We are an intermediary under Indian law. We do not control what people post on our Platform but we expect everyone to comply with the English Coach Community Guidelines.
g. You Will Not Attempt to Disrupt or Jeopardize English Coach
You will not introduce any trojans, viruses, any other malicious software, any bots or scrape our Platform for any user information. Additionally, you will not probe, scan, or test the vulnerability of any system, security or authentication measures implemented by us. If you tamper or attempt to tamper with our technological design and architecture, we may terminate your user profile. We may further report such actions to the appropriate law enforcement authorities and proceed against you with legal actions. You will not hack into or introduce malicious software of any kind onto our Platform. If you commit such actions, we may remove you from the platform and even have to report your actions to the police.
LIVES
As part of the English Coach platform we provide the Lives feature which allows you to broadcast real-time videos of yourself on the platform. Other users can engage on live chat session thus allowing for a real-time communication. All contents including audio, text, video, images uploaded using the live chat feature is subject to the English Coach Community Guidelines. We reserve the right to immediately remove any content uploaded using this feature which is in violation of these Terms and the English Coach Content and Community Guidelines. We may, from time to time, add, remove or alter the functionality of the Lives feature. We may also discontinue the Lives feature from the English Coach platform at any time. We do not warrant that the Lives feature will be error-free or always available, the Lives feature would always function without disruptions, or any content posted by other users using the Lives feature will be accurate. We provide the Lives feature for you to interact on a real-time basis with other users but you shall not misuse the feature to upload content that is prohibited under the English Coach Community Guidelines. We do not warranty the continued availability of the feature.

You accept these Terms and give us certain permissions so that we can serve you better. Permissions you have granted us are:
a. Permission to Share Your Profile Information with Third Parties
Though our platform is a paid platform we need to generate revenue to research on various services to deliver you more functionality through this platform. Pursuant to this, we may share your user name and gender, and any data that we may collect relating to your usage habits and patterns on our Platform to show you any sponsored content or advertisements. We will not, however, be liable to pay you any revenue share.
b. Automatic Downloads and Updates
We are constantly updating our Platform and Services offered. To use our Platform, you may need to download the English Coach mobile application to your mobile device and update it from time to time. Applications and software are constantly updated for your use and you will need to install the latest version of the English Coach mobile application to your mobile device each time such update is generated.
c. Permission to Use Cookies
We may use cookies, pixel tags, web beacons, mobile device IDs, flash cookies and similar files or technologies to collect and store information with respect to your use of the Services and third-party websites. Please see the English Coach Cookie Policy for more information regarding the use of cookies and other technologies described in this section, including regarding your choices relating to such technologies. All websites use cookies and store them on your web browser so that usage information can be stored and logged in your browser. For more details, please read the English Coach Cookie Policy.
d. Data Retention
We shall have the right to retain certain information regarding your usage of the Platform. Please view the English Coach Privacy Policy for further information relating to the collection, storage and use of your information by us. You grant us the right to store and retain information relating to you and provided by you. Please see the Privacy Policy for further information.
OUR AGREEMENT AND WHAT HAPPENS IF WE DISAGREE
a. Who Has Rights Under These Terms
The rights and obligations under these terms are granted only to you and shall not be assigned to any third party without our consent. However, we are permitted to assign our rights and obligations under these Terms to others. This can happen when, for example, we enter into a merger with another company and create a new company.
b. How We Will Handle Disputes
In all cases, you agree that disputes will be subject to the laws of the Republic of India and the courts of Eranakulam shall have exclusive jurisdiction over all such disputes.